My wife has suffered 2 severe nervous breakdowns

I received a call from NCO financial, but they claim they were in Kansas. I spoke with a man named ken. He was very rude very demanding and did not want to hear my story. He gave me one hour to come up with $400 or they would see me in court. I told him I couldn’t do that then he got very rude about it. My wife has suffered 2 severe nervous breakdowns over all the bull and me being diabetic have failed to well either. Can something be done Johnson?